Professional Technical Services Achieves Platinum Dealer Distinction from Hughes
Company Recognized for Superior Customer Service and Commitment to Community
Germantown, Md., May 23, 2011—Hughes Network Systems, LLC (HUGHES), the global leader in broadband satellite networks and services, today announced that Professional Technical Services, an Alabama-based satellite television and Internet access dealer, has been awarded platinum dealer status for signing-up and supporting new residential and business customers of HughesNet®, the nations’ #1 high-speed satellite Internet service. With more than 600,000 subscribers in 96 percent of America’s zip codes, HughesNet satellite broadband reaches communities everywhere, including those underserved or unserved by terrestrial technologies such as DSL or cable. In addition to providing customers with HughesNet, Professional Technical Services also offers solutions for other home entertainment needs, including home theater and security installation, and satellite television.
“When our customers move from the city to out here in a rural community, they assume they will still have access to landline solutions,” said Ron Maddox of Professional Technical Services. “They are shocked to find out that cable and DSL do not reach parts of Central Alabama. Fortunately, we can help by providing them with HughesNet high-speed satellite Internet access. Professional Technical Services prides itself on always offering an outstanding level of service when installing HughesNet to give customers the speed they need to accomplish tasks that aren’t possible with dial-up.”
Professional Technical Services participates in several community efforts throughout the year including local Clanton, Alabama fairs.
“Our community involvement is one piece of what we try to do here at Professional Technical Services,” said Maddox. “We truly care about each of our customers and try to find solutions that meet their needs. HughesNet has been beneficial to our community since the high-speed solution can reach anyone regardless of physical location. We’ve seen HughesNet really catch on with our customers as broadband becomes more of a necessity for everyday life.”
“Hughes salutes Professional Technical Services for its commitment to customer satisfaction and the important role they play in their community in Clanton,” said Allen McCabe, vice president for Channel Sales at Hughes. “Dealers like Professional Technical Services who provide special attention to their customers who order HughesNet, through follow up calls and hand-written thank you notes after every installation, are a rarity and are truly appreciated for their commitment to provide quality service.”
About Professional Technical Services
Professional Technical Services, located in Clanton, Alabama, was established in 2001 and provides premium quality home entertainment solutions. They currently offer DirecTV, HughesNet, and home theater and security services. Professional Technical Services has professionally installed over 400 HughesNet systems since January 2010. Professional Technical Services is one of the leading installation and sales companies for the HughesNet service, consistently achieving a high degree of customer satisfaction. For additional information, please call 1-205-280-2578 or visit www.pts-hns.com.
About Hughes Network Systems
Hughes Network Systems, LLC (Hughes) is the world’s leading provider of satellite broadband for home and office, delivering innovative network technologies, managed services, and solutions for enterprises and governments globally. HughesNet is the #1 high-speed satellite Internet service in the marketplace, with offerings to suit every budget. To date, Hughes has shipped more than 2.5 million systems to customers in over 100 countries, representing over 50 percent market share. Its products employ global standards approved by TIA, ETSI and ITU organizations, including IPoS/DVB-S2, RSM-A, and GMR-1.
Headquartered outside Washington, D.C., in Germantown, Maryland, USA, Hughes Network Systems, LLC (Hughes) operates sales and support offices worldwide, and is a wholly owned subsidiary of Hughes Communications, Inc. (NASDAQ: HUGH). For more information, please visit www.hughes.com.