Managed Services

The right managed services partner can help you free up time and resources so you can focus on running your operations.

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Our expertise, your peace of mind

A managed services provider can take a lot off your hands. The trick? Choosing the right partner. At Hughes, our approach combines good communication, flexibility and delivering what we promise— to earn your trust. Our global capabilities cover all types of networking and a wide range of managed applications. Currently we manage over 60,000 sites in Europe from our primary European Network Management Centre (NMC) in Griesheim , Germany. It's all about giving you security and peace of mind. When you choose Hughes, you have the confidence of knowing that your services are managed by leading industry professionals with a wealth of knowledge and expertise.


Every step of the way

You've got an organisation to run. Let us look after your network. As your partner every step of the way, Hughes works with you to design, integrate, operate, support and train. We offer complete lifecycle management including Account, Project, Service, Contract and SLA Management, as well as 24/7 Helpdesk and Invoicing Services.

Based on your communications objectives, our team will create a customised network design and implementation plan that’s tailored to your global business. Each step of the way, the design proposal is subject to your review. Once the network design looks right on paper, you’ll want to see how it works. That’s what our innovative pilot process is all about—demonstrating the functionality and performance of your network to your satisfaction.

 

To learn more, please contact a solutions consultant.

In the rush to get their operations up and running quickly, expanding businesses often set up networks that are independent of each other. That’s where Hughes expertise comes in. We take a structured, customer–centric, business approach to solving your business infrastructure problems and making disparate systems work in concert with each other.

Experts in integrating multiple platforms into a coherent solution, our professionals will deliver an optimised network that’s secure, affordable, and operates seamlessly with your existing infrastructure. Plus, we’ll streamline your communications and consolidate your network services into one bill, making it easier to manage your global network.

 

To learn more, please contact a solutions consultant.

Hughes has the product depth and engineering expertise to adapt to your business needs. Millions of credit and debit card transactions flow over Hughes networks daily with some of the world’s largest enterprises relying on us to carry their business data. Case in point: Hughes manages the largest private network in the world with more than 91,000 locations. Backed by more than 25 years of experience building and managing networks in many vertical industries around the world, we understand networks—and the businesses that rely on them for their success.

 

To learn more, please contact a solutions consultant.

When you partner with Hughes, you benefit from a multi-disciplinary operations and support structure that ensures constant monitoring of your global network and enables smooth, reliable communication between your staff and ours. At our state-of-the-art Network Operations Centres, we monitor, manage, and control all broadband services 24/7. Many issues can be addressed remotely around the clock by our Help Desk, and when on-site service is required, you can depend on our extensive field service organisation to provide rapid response to any of your locations.

 

To learn more, please contact a solutions consultant.

Hughes Technical Training provides in-depth knowledge of the technical and operational capabilities of all our major products and solutions, transforming our customers into self-sufficient, in-house specialists. Recognised by the International Association for Education and Training (IACET), Hughes Technical Training enables participants to earn Continuing Education Units (CEUs). Training is offered through several flexible formats:

  • Hughes Technical Training Facility – Multiple courses offered in our U.S.-based, state-of-the-art training facility near Washington, D.C.

  • Global On-site Training – Personalised training solutions and customised courses at your location

  • Distance Education - Webinars and Web-based training (WBT)

For more information on Hughes Technical Training Services, click here.


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+44 (0) 1908 425 300

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+39 06 844 0611

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