Achieving the Right Mix of Technology is the Way to Eliminate Downtime

Given the competitive pressures in retail, no store operator can afford to have even a single branch going off line.

The costs are staggering. One estimate is that for every minute of downtime, retailers wave goodbye to £3,000, while Gartner analysts calculate that the average business loses £3,570 per minute when its networks are not working.

When hit by the collapse of its entire network, an organisation can be seriously damaged below the profit line. And for retailers, the harm extends to their reputation with consumers, who are likely to take their custom elsewhere if they cannot buy anything or at least browse online with their smart devices.

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