Europe.Hughes.com

Wi-Fi

A Wi-Fi service can increase revenue streams, create a happy working environment and provide a more personalised service with closer interaction between shop floor staff and customers. Both employees and customers expect to be connected wherever they are and Wi-Fi provides a link between online services with bricks and mortar shopping.

The Hughes Europe Managed Secure Wi-Fi solution incorporates solutions from both Mojo Networks and Cisco Meraki to provide industry leading Access Points connected via the cloud or as a private on-site network if required.  Our Wi-Fi is designed for medium to large enterprises and retail organisations that have widely dispersed sites across geographical and country boundaries. The Access Points provide a comprehensive list of enterprise grade Wi-Fi features including, best-in-class wireless intrusion prevention system (WIPS) to protect both you and your customers.

As, part of our managed services that a Wi-Fi deployment can bring to the business Hughes has focused on six core values, shown below:

 

Business Benefit
Value to Business

1

Promotion and protection of brand

  • Pushing loyalty awards and sales/product daily offers

  • Only allowing authorised users and services to the network

  • PCI reporting tools

2

The ability to know your customer leading to smarter and better informed decisions based on greater business intelligence and analytical tools

  • Gathering business intelligence, footfall and analytics

  • Tracking individual store peaks and troughs to provide a more effective store layout for retail outlets

  • Linking analytics into CRM systems

3

Freedom of mobility

  • Access throughout retail premises for customers and staff

  • Bringing the employee to the customer

4

Enhanced shopping experience

  • Instant access to information

  • Mobile payment solutions

  • Knowing where stock is (tracking of goods)

5

More informed staff creating greater personal interaction, improving customer service

  • Remote access to online training

  • Product and service information at their fingertips

  • The ability to answer all customer questions in real time

6

Predictable application performance

  • Guaranteed levels of service for business critical applications
  • Ensuring the customer experience