Business Going Well? It is Time to Think Very Carefully About Continuity

In today’s market, customers and employees alike expect to be fully connected to services, products and information anytime and anywhere. When this fails the consequences can be deeply damaging.

It gives the customer a terrible user-experience and generates low employee morale, badly affecting business in the short- and long-term.

In the worst case it can mean an organisation goes out of business. Business continuity is designed to protect an organisation from such events. It encompasses a loosely-defined set of planning, preparatory and related activities that ensure an organisation’s critical business functions will either continue to operate in the face of seriously disruptive incidents, or will be recovered to an operational state in a short period of time.

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